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To Censor Pro-Union Web Site, Telus Blocked 766 Others |
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Written by tyler mccreary
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Friday, 05 August 2005 |
By Tom Barrett
August 4, 2005
TheTyee.ca
 When Telus blocked Internet subscribers’ access to a pro-union Web site last week, it was condemned for violating principles of free speech. But as a new report from an international Internet research group shows, Telus blocked more than just the sites it objected to.
Telus’s one million subscribers were also barred from reading an additional 766 web sites – sites that are hosted by the same server as the pro-union site, but are otherwise unrelated.
What’s more, one legal expert says, Telus’s action could come back to haunt the company and all other Canadian Internet Service Providers (ISPs).
Last week, Telus blocked its subscribers from accessing Voices For
Change, a Web site run by locked-out Telus employee David DiMaria. At
the time, the company argued that photographs posted on the site
threatened the safety of persons crossing Telecommunications Workers
Union picket lines. Telus later restored access to the Web site after
obtaining an injunction that prohibited the posting of photos that
might intimidate or threaten anyone connected with the dispute.
(Telus also blocked a second site, telusscabs.ca, which appears to no longer exist.)
Expert: ‘Not what we’d expect in Canada’
A report from the OpenNet Initiative notes that Telus blocked Voices
For Change by cutting off all access to the Florida-based server that
hosts the site. That meant that Telus customers were unable to access
any of the 766 unrelated Web sites that are also hosted on the same
server.
The blocked sites include an engineering company, an Australian-based
site promoting alternative medicine, a Colorado company that recycles
electronics parts, and a fundraising site for breast cancer research.
The OpenNet Initiative is a partnership between the University of
Toronto’s Citizen Lab, the Berkman Center for Internet & Society at
Harvard Law School, and the Advanced Network Research Group at the
Cambridge Security Programme at Cambridge University. Much of its work
involves studies of Internet blocking by authoritarian regimes around
the world.
Ronald Deibert, a University of Toronto associate professor and
director of the Citizen Lab, said Wednesday that the Telus action is
troubling.
“Certainly, it raises some very serious questions about whether a
private company can arbitrarily and in an unaccountable manner just
simply shut off access to information. This is the type of thing that
goes on in China, not what we would expect in a country like Canada.”
‘Collateral’ damage
Deibert’s report says Telus’s action raises significant legal, ethical and practical questions.
“As this case demonstrates, seemingly compartmentalized decisions to
block access to Internet content can have drastic unintended
consequences, barring Internet users from reaching hundreds of
unassociated Web sites. ISPs can unilaterally block access to large
swaths of content with the flick of a switch.
“By collaterally blocking hundreds of completely unrelated sites, Telus
has vividly demonstrated the dangers of Internet filtering,
particularly when it is conducted in an arbitrary and unaccountable
manner.”
It is impossible to tell how many Telus subscribers were in fact
prevented from reading any of the blocked sites, but Deibert said the
question is beside the point.
“If just one person is denied access, that’s significant,” he said. The
real question, he said, is this: “Should private entities that are
providing Internet services be allowed to arbitrarily decide what type
of sites their customers can or cannot access?”
Reverses usual practice
Richard Rosenberg, vice-president of Electronic Frontier Canada, said
Telus’s action is contrary to ISPs’ traditional reluctance to become
involved with content.
“There’s this tradition that the ISPs early on in the development of
the Web wanted little to know about the content because they were
worried that if they had some responsibility for content, this would
mean legal responsibilities,” said Rosenberg, professor emeritus of
computer science at the University of B.C.
“For the Internet it’s really an awful thing if ISPs play this activist role, especially in their own self interest.”
In fact, says a University of Ottawa law professor, Telus’s action
could lead the federal government to change the way ISPs are regulated.
Although Canadian laws surrounding access to the Internet are somewhat
“murky,” the blockage raises some significant questions, Michael Geist,
Canada Research Chair in Internet and E-commerce Law, told The Tyee
Wednesday.
In the past, ISPs such as Telus argued that they served the role of a
common carrier, similar to telephone companies, which are not liable
for the content of calls made on their telephones.
Geist said this “neutral” approach has allowed ISPs to be specifically
exempted from legal liability under the Canadian Human Rights Act and
child pornography legislation.
As neutral carriers, ISPs in the past have blocked sites only after
being ordered to do so by a court. But by unilaterally moving to block
access to Voices For Change before a court issued an order, Geist said,
Telus appears to have taken a step away from that neutral approach.
Far ranging implications
So far, the Canadian Radio-television and Telecommunications Commission
has largely taken a hands-off approach to the Internet. But Telus’s
action may lead the commission to revisit that decision, Geist said.
“I think all ISPs may live to regret Telus’s actions. This is one ISP
that’s acted in this way but in reality the potential regulatory
implications will affect all Canadian ISPs, not just Telus.”
Despite the CRTC’s hands-off decision, there appears to be legal
authority for intervention under the Canadian Telecommunications Act,
Geist said.
Section 27(2) of the act, for example, prohibits unjust discrimination in the provision of a telecommunication service.
Section 36 states that a “Canadian carrier shall not control the
content or influence the meaning or purpose of telecommunications
carried by it for the public.”
Ottawa is already reviewing a broad range of issues related to
telecommunications policy and the Telus issue may well affect the
outcome of that review, Geist said.
“The long-term implications of this will go well beyond the immediate blocking of this web site,” Geist said.
Telus: ‘Unique position’
Drew McArthur, Telus vice-president of corporate affairs, said
Wednesday that it is wrong to characterize the company’s actions as
those of an ISP blocking a Web site.
“This was not an independent ISP making a judgment call,” he said.
“This was a company that was protecting the safety of its employees.”
McArthur added that it is incorrect to compare blocking Voices For
Change to the blocking of other objectionable material, such as a child
pornography site.
Telus, he said, “was in a very unique position in these circumstances.”
He said he did not know how many sites were blocked in total.Only registered users can write comments.
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